Matt Gove has accepted the role of chief consumer officer for Piedmont Healthcare where he will oversee Piedmont Healthcare’s patient experience and philanthropy. This is in addition to his current responsibilities managing the system’s marketing, communications and external affairs. In the expanded role, he will work closely with the system’s practices, hospitals and outpatient services to help develop their approach to meeting consumer needs. Also, Gove will play a more central role in developing outpatient and retail strategy as well as philanthropic campaigns and community outreach. He has been with Piedmont Healthcare since 2011 and recently led the system’s rebrand campaign in 2012 and in 2013 was named Atlanta Marketer of the Year by the American Marketing Association.
Michelle Fisher has been promoted to chief strategy and performance improvement officer. In her new role, she will lead Piedmont Healthcare’s strategic planning and business development activities. In addition to her current project management responsibilities, she will continue to develop the system’s Quality and Process Improvement Program (QPI) as well as support other key financial and operational initiatives. Fisher has been with Piedmont Healthcare since 2003 and has supported the system’s growth and strategic expansion throughout her tenure, including the development of the Piedmont Health Institute and the onboarding of Piedmont Newnan Hospital and Piedmont Henry Hospital.
Denise Ray has accepted an expanded role for Piedmont Healthcare as the system’s chief nursing executive. This is in addition to her current responsibilities as chief executive officer for Piedmont Mountainside Hospital. In her new position, Ray will collaborate with Piedmont Healthcare’s front-line nursing teams to redesign the system’s patient care model. As the healthcare environment continually changes, she will work to enhance the quality of care and services provided throughout the Piedmont
Healthcare system. Ray joined the system in 2008 and has serves as the Mountainside CEO since 2012.